This is the Sched for the IoTFuse Conference Series Only. To view the workshops schedule (April 23rd - 24th), click here: https://iotfuseworkshops2019.sched.com/ (Must have purchased All-Access Pass to sign up)
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Thursday, April 25 • 11:00am - 11:30am
"Oh, It’s Time to Eat My Cheese.” Why IoT is Transforming Customer Experience from Situational Awareness to Behavioral Performance LIMITED

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Limited Capacity seats available

Peter Drucker taught that innovation is an economic effect created by a change in customer behavior.  Disruption occurs when that customer behavior changes faster than businesses can adapt.  Everyone is aware that IoT is a technology driving disruptive change – if not then they have already “lost their cheese.”  But technology-centric businesses often lose sight of users and this could be fatal with IoT because its real impact of is not just situational awareness, its behavioral optimization for both machine and human workflows.  IoT applications are transforming user experience from informational to behavioral and in so doing they close-the-loop on behavioral-driven outcomes in everything from banking to retail to healthcare to manufacturing.  

avatar for Scott Nelson

Scott Nelson

Chief Product Officer, Digi International
My passion is strategic and operational leadership with a focus on leveraging technology including the Internet of Things (IoT) to create transformational new business opportunity. I enjoy working with cross-functional teams in startups and mid-sized companies pursuing rapid growth... Read More →

Thursday April 25, 2019 11:00am - 11:30am PDT
MCC Room #205 1301 2nd Ave S, Minneapolis, MN 55403